One of the most persistent misunderstandings in professional indemnity purchasing: consultants assuming PI covers their cyber-breach exposure, or that cyber covers professional advice errors. In fact, PI and cyber are distinct products responding to distinct triggers. This page sets out the boundary and where the two overlap.
PI covers the consultant's legal liability for professional errors, negligent advice, or delivery failures causing client (or third-party) financial loss.
Cyber covers the consultant's own costs when their systems are compromised: forensic investigation, notification, remediation, business interruption, cyber extortion, and (with extensions) regulatory-defence costs.
Determined by client's loss. Can reach millions for large corporate clients or long-tail exposure. Cover-limit selection follows client-contract requirements and worst-case exposure.
First-party costs vary by breach scope. Notification typically low-hundreds-of-thousands. Business interruption depends on client base. Extortion payments vary but average around £250k-£1m for successful attacks on SME consultancies. Regulatory-defence costs can be substantial. Consultancies can read about how we handle management consultancy professional indemnity before deciding how to approach the next renewal.
Small consultancies often carry £1m PI + £250k cyber. Larger consultancies with significant data-handling £5m PI + £2m cyber.
The most common gap: consultant with only PI. Client data breach occurs. PI defends the client claim but doesn't pay any of the first-party breach-response costs (forensic, notification, business interruption). Firm reserves are exhausted before defence is fully paid.
Second-most-common gap: consultant with only cyber. Client sues over failed advice unrelated to the cyber event. Cyber doesn't respond — that's PI territory. Consultant faces personal-quantum exposure.
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