Mid-market insurance
Scientific and photographic instrument manufacturer insurance is the programme for businesses making laboratory, test and measurement, optical and photographic equipment. It matters because an instrument that reads wrongly can cause large financial losses for customers without anything catching fire or breaking.
Part of: IT and technology business insurance
In short
Instrument makers usually need products liability, but their distinctive exposure is financial loss from inaccurate readings: a rejected production batch, a failed compliance test or a flawed research result. Standard products liability is aimed at injury and property damage, so many firms add a financial loss extension or professional indemnity, particularly where they offer calibration, servicing or application advice. High-value optics and stock, export sales, research facilities and prototypes complete the picture. Underwriters want to know end uses, calibration accreditation, software content and how specifications and limitations are communicated to customers.
Most instrument businesses start with products and public liability, employers' liability and property cover for premises, plant and stock. That is necessary but rarely enough. The claims that worry finance directors in this sector tend to come from customers who relied on a measurement: a pharmaceutical producer that released or scrapped a batch, a laboratory whose results were challenged, or a manufacturer whose quality control missed defects because a gauge drifted.
Those losses are usually pure financial loss, which products liability is not designed for. The answer is commonly a financial loss extension to the liability policy, or a separate professional indemnity or errors and omissions policy, especially where you also provide calibration, servicing, installation or application support. Photographic and optical makers have a further concern: very high-value stock that is attractive to thieves and fragile in transit.
| Exposure | Cover that usually responds |
|---|---|
| Instrument overheats, leaks or fails and injures a user or damages a lab | Products liability, subject to the policy terms |
| Inaccurate readings lead a customer to scrap product or fail an audit | Financial loss extension or professional indemnity / E&O |
| Calibration certificate wrong, customer relies on it | Professional indemnity for calibration services |
| Embedded software or analysis software produces wrong results | Technology PI or E&O, depending on how software is supplied |
| Theft of lenses, cameras or optical assemblies from stock or in transit | Property, stock and goods in transit or marine cargo |
| Fire or flood in a clean room or R&D lab | Property and business interruption, including research data and prototypes if specified |
| Breakdown of specialist production or test machinery | Engineering and machinery breakdown cover |
| Staff injury, including exposure to lasers or hazardous substances | Employers' liability, minimum £5 million |
| Export sales and instruments shipped for overseas demonstrations | Liability with suitable territorial scope and marine cargo |
Employers' liability is compulsory under the Employers' Liability (Compulsory Insurance) Regulations 1998, which set a minimum of £5 million for any one occurrence.
A manufacturer supplies an analyser used in a food producer's quality checks. A sensor drifts outside specification and contaminated product passes inspection before being recalled. The food producer claims its recall costs and lost sales. Because the loss is financial, cover depends on a financial loss extension or PI, and on the limits in the supply contract.
A calibration service issues a certificate for torque equipment using a reference standard that was itself out of date. The customer's assembled products later fail inspection and have to be reworked. Professional indemnity for calibration services is the policy most likely to be relevant.
A consignment of high-value lenses is stolen from a courier depot. Goods in transit or stock throughput cover may respond, subject to the sum insured per consignment and any security conditions. See stock throughput insurance.
Our electronics manufacturers page covers wider hardware risks, the IT and technology business insurance hub covers the sector, and an insurance programme review checks liability, PI and property cover together.
Apex arranges liability, PI and property programmes for instrument manufacturers; a broker reads every enquiry.
Usually products and public liability, employers' liability, property and business interruption, engineering cover for specialist machinery, and goods in transit or marine cargo. Because inaccurate readings often cause pure financial loss, many manufacturers also need a financial loss extension or professional indemnity, especially where they provide calibration or application support.
Usually not on its own. Products liability is aimed at injury and physical damage. Financial loss caused by a wrong measurement, such as a scrapped batch or failed audit, more commonly needs a financial loss extension or a professional indemnity policy, subject to the terms and any contract limits.
Commonly yes. A calibration certificate is a professional statement that customers rely on, and an error can lead to rework, recalls or disputes. Professional indemnity is the cover usually designed for that exposure. UKAS accreditation to ISO/IEC 17025 is often viewed positively by underwriters and customers.
Claims under Part I of the Consumer Protection Act 1987 are subject to a ten year longstop from the relevant time, and other claims may follow different limitation rules. Many manufacturers keep run-off cover for discontinued lines that remain in service, and a broker can help set a period that suits the product.
Not automatically. Property policies often cover items at your premises and may limit cover for equipment elsewhere. Prototypes and demonstration units on trial at customer sites, at trade shows or abroad usually need to be declared, with a suitable sum insured and territorial scope, and some policies treat prototypes on a cost of materials and labour basis rather than market value.
Send us your current schedules or renewal pack and we will review the whole programme and tell you plainly what to keep and what to change. No fee and no obligation. Or call 0117 325 0027.
Book a programme review Get a quoteApex Insurance Brokers Limited is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales, company number 07014570. This page is general information, not advice on your individual circumstances, and it does not guarantee that cover will be available or on what terms.