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Mid-market insurance

Insurance for scientific and photographic instrument manufacturers

Scientific and photographic instrument manufacturer insurance is the programme for businesses making laboratory, test and measurement, optical and photographic equipment. It matters because an instrument that reads wrongly can cause large financial losses for customers without anything catching fire or breaking.

In short

Instrument makers usually need products liability, but their distinctive exposure is financial loss from inaccurate readings: a rejected production batch, a failed compliance test or a flawed research result. Standard products liability is aimed at injury and property damage, so many firms add a financial loss extension or professional indemnity, particularly where they offer calibration, servicing or application advice. High-value optics and stock, export sales, research facilities and prototypes complete the picture. Underwriters want to know end uses, calibration accreditation, software content and how specifications and limitations are communicated to customers.

What insurance does an instrument manufacturer need?

Most instrument businesses start with products and public liability, employers' liability and property cover for premises, plant and stock. That is necessary but rarely enough. The claims that worry finance directors in this sector tend to come from customers who relied on a measurement: a pharmaceutical producer that released or scrapped a batch, a laboratory whose results were challenged, or a manufacturer whose quality control missed defects because a gauge drifted.

Those losses are usually pure financial loss, which products liability is not designed for. The answer is commonly a financial loss extension to the liability policy, or a separate professional indemnity or errors and omissions policy, especially where you also provide calibration, servicing, installation or application support. Photographic and optical makers have a further concern: very high-value stock that is attractive to thieves and fragile in transit.

Main exposures and the cover that usually responds

ExposureCover that usually responds
Instrument overheats, leaks or fails and injures a user or damages a labProducts liability, subject to the policy terms
Inaccurate readings lead a customer to scrap product or fail an auditFinancial loss extension or professional indemnity / E&O
Calibration certificate wrong, customer relies on itProfessional indemnity for calibration services
Embedded software or analysis software produces wrong resultsTechnology PI or E&O, depending on how software is supplied
Theft of lenses, cameras or optical assemblies from stock or in transitProperty, stock and goods in transit or marine cargo
Fire or flood in a clean room or R&D labProperty and business interruption, including research data and prototypes if specified
Breakdown of specialist production or test machineryEngineering and machinery breakdown cover
Staff injury, including exposure to lasers or hazardous substancesEmployers' liability, minimum £5 million
Export sales and instruments shipped for overseas demonstrationsLiability with suitable territorial scope and marine cargo

Employers' liability is compulsory under the Employers' Liability (Compulsory Insurance) Regulations 1998, which set a minimum of £5 million for any one occurrence.

Liability, calibration and contract rules

Illustrative examples

Illustrative example 1: a drifting analyser

A manufacturer supplies an analyser used in a food producer's quality checks. A sensor drifts outside specification and contaminated product passes inspection before being recalled. The food producer claims its recall costs and lost sales. Because the loss is financial, cover depends on a financial loss extension or PI, and on the limits in the supply contract.

Illustrative example 2: a calibration error

A calibration service issues a certificate for torque equipment using a reference standard that was itself out of date. The customer's assembled products later fail inspection and have to be reworked. Professional indemnity for calibration services is the policy most likely to be relevant.

Illustrative example 3: optics stolen in transit

A consignment of high-value lenses is stolen from a courier depot. Goods in transit or stock throughput cover may respond, subject to the sum insured per consignment and any security conditions. See stock throughput insurance.

What underwriters usually want to see

Common mistakes

When to review your programme

Our electronics manufacturers page covers wider hardware risks, the IT and technology business insurance hub covers the sector, and an insurance programme review checks liability, PI and property cover together.

Apex arranges liability, PI and property programmes for instrument manufacturers; a broker reads every enquiry.

Sources

Frequently asked

What insurance does a scientific instrument manufacturer need in the UK?

Usually products and public liability, employers' liability, property and business interruption, engineering cover for specialist machinery, and goods in transit or marine cargo. Because inaccurate readings often cause pure financial loss, many manufacturers also need a financial loss extension or professional indemnity, especially where they provide calibration or application support.

Does products liability cover losses from an inaccurate reading?

Usually not on its own. Products liability is aimed at injury and physical damage. Financial loss caused by a wrong measurement, such as a scrapped batch or failed audit, more commonly needs a financial loss extension or a professional indemnity policy, subject to the terms and any contract limits.

Do calibration services need professional indemnity insurance?

Commonly yes. A calibration certificate is a professional statement that customers rely on, and an error can lead to rework, recalls or disputes. Professional indemnity is the cover usually designed for that exposure. UKAS accreditation to ISO/IEC 17025 is often viewed positively by underwriters and customers.

How long should product liability cover continue after a product is discontinued?

Claims under Part I of the Consumer Protection Act 1987 are subject to a ten year longstop from the relevant time, and other claims may follow different limitation rules. Many manufacturers keep run-off cover for discontinued lines that remain in service, and a broker can help set a period that suits the product.

Are prototypes and demonstration instruments at customer sites insured?

Not automatically. Property policies often cover items at your premises and may limit cover for equipment elsewhere. Prototypes and demonstration units on trial at customer sites, at trade shows or abroad usually need to be declared, with a suitable sum insured and territorial scope, and some policies treat prototypes on a cost of materials and labour basis rather than market value.

Mid-sized business? Have your programme reviewed

Send us your current schedules or renewal pack and we will review the whole programme and tell you plainly what to keep and what to change. No fee and no obligation. Or call 0117 325 0027.

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Apex Insurance Brokers Limited is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales, company number 07014570. This page is general information, not advice on your individual circumstances, and it does not guarantee that cover will be available or on what terms.