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Aipedia: Translators and interpreters

CIOL, ITI and NRPSI positions on AI

CIOL, ITI and NRPSI have each published views on AI, but none has issued a binding AI rule for translators or interpreters. Their guidance still shapes what clients, buyers and courts treat as reasonable professional practice.

In short

There is no statutory regulator for UK translators and interpreters. CIOL's AI Voices papers (2023 and 2025) and a 2025 speech stress human oversight in high-stakes work and say AI is not accountable for its output. ITI's AI Working Group reported to its Board on 3 September 2024, urging members to engage with AI and suggesting risk-based workflows. NRPSI's 5 March 2026 article calls for regulation, human oversight and data safeguards in public service interpreting. None is a binding rule, but buyers such as the Ministry of Justice and NHS England set their own expectations on accuracy, confidentiality and safety.

No statutory regulator, so who sets the standard?

Anyone can call themselves a translator or interpreter in the UK. There is no statutory regulator and no statutory AI rule. Standards come from three professional bodies, CIOL, ITI and NRPSI, and from the public bodies and companies that buy language services. Each professional body has a code of professional conduct, and their general duties apply to AI-assisted work. What the bodies have published on AI is guidance, research and advocacy.

CIOL: AI Voices and the 2025 Translators Day speech

The Chartered Institute of Linguists has published two collections and a speech that together set out its view. The AI Voices white paper, published in late 2023 and introduced by the Chair of CIOL Council, makes several points:

AI Voices 2025 refreshes the collection, with contributors including GCHQ linguists and academics from Surrey and Bristol. Its tone is that AI is "a capability we need to shape" rather than something to ban.

In its 2025 Translators Day speech, CIOL called AI the biggest challenge facing translators. It said precision and accountability remain essential in certified, legal, contractual, governmental and public service translation, and that AI "is not accountable" for its output, so responsibility rests with people. It warned that LLMs can amplify bias and perform worse in less-resourced languages, including many UK community languages, and said it will advocate for qualified linguists with government.

ITI: the AI Working Group

The Institute of Translation and Interpreting's Board approved Terms of Reference for an AI Working Group on 12 September 2023. They treat generative AI as a strategic priority, commit ITI to "champion the value of human translators and interpreters", and make clear the group can only make recommendations.

The Phase 1 Report to the Board, dated 3 September 2024, argues that clients will use AI regardless, so members must engage with it. It says core skills matter more than ever: understanding the brief, research and critical evaluation. Because clients find quality hard to judge, it suggests a risk-based approach to choosing workflows. It also flags the EU AI Act. These documents do not set an ITI Code provision specific to AI, disclosure or post-editing.

NRPSI: the March 2026 article

NRPSI's article on AI, dated 5 March 2026, notes that AI speech recognition, automated translation and AI transcription are increasingly used in public services. It points to Ministry of Justice interpreter guidance, which stresses accuracy, impartiality and confidentiality "linked to fair trial rights", and cites ISO 13611:2014, which favours trained human interpreters for complex, interactive and culturally sensitive communication. It calls for regulation, human oversight in high-stakes settings, data protection safeguards and continuing professional accountability. It is an article, not a rule.

NRPSI also backed University of Birmingham research into the impact of AI on public service interpreting, surveying registered interpreters with three or more years' experience. The call for participants closed on 24 September 2025.

What buyers expect: courts and the NHS

Buyers often matter more than the professional bodies, because they write the contracts. The Ministry of Justice expects accuracy, impartiality and confidentiality in court and tribunal interpreting. NHS England's improvement framework for community language translation and interpreting, published on 27 May 2025, raised concerns about "AI translation apps that are currently widely used across the NHS", accepting they are convenient but noting accuracy and patient-safety risks. It recommends a national policy briefing on when AI is suitable and when alternatives should come first. That briefing is still on the watch list.

Summary table

The table sets out each publication, its date and its status:

PublisherDocumentDateStatus
CIOLAI Voices white paperLate 2023Guidance
CIOLAI Voices 20252025 (undated)Guidance
CIOLTranslators Day speech2025Position statement
ITIAI Working Group Terms of Reference12 September 2023Internal governance
ITIPhase 1 Report to the Board3 September 2024Recommendations
NRPSIArticle on AI5 March 2026Article
NHS EnglandCommunity language services improvement framework27 May 2025Framework

What it means in practice

Although none of this is binding, it shows what a peer, a client or a court is likely to treat as reasonable care. A linguist who follows it is in a stronger position. In practice that means:

What it means for PI

No CIOL, ITI or NRPSI requirement or statement on AI and PI was verified, and there is no statutory PI requirement for translators. PI is usually a contract term set by agencies and public sector buyers. If a claim arises from AI-assisted work, the professional body guidance may be used as a benchmark for what a competent linguist would have done. Cover then depends on the policy wording and what the insurer was told, which is covered in Does translators' PI cover AI mistakes?.

Apex arranges professional indemnity for translators and interpreters. A broker can check that your policy describes how you actually work, including MT and AI tools. Return to the AI in translation and interpreting hub for the full set of guides.

Sources

Frequently asked

Do CIOL, ITI or NRPSI ban the use of AI?

No. CIOL describes AI as a capability to shape, ITI says members must engage with it, and NRPSI calls for human oversight and regulation in high-stakes settings. None has issued a binding ban or a binding AI rule.

Is the NHS England framework a rule for freelance translators?

Not directly. It is an improvement framework for NHS language services that raises concerns about AI translation apps and recommends a national policy briefing. NHS buyers may reflect it in their contracts and service specifications, so translators working for NHS bodies should expect questions about AI use.

Which standard applies if something goes wrong?

The legal standard is reasonable care and skill under the Supply of Goods and Services Act 1982 or the Consumer Rights Act 2015. Professional body guidance and buyer requirements help show what a competent translator or interpreter would have done in the circumstances.

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Apex Insurance Brokers Limited is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales, company number 07014570. This page is general information about how AI is used in the profession and how insurance may respond. It is not legal, regulatory or insurance advice on your circumstances, and it does not guarantee that cover will be available or on what terms.